Equipping New Team Leads with the Tools to Lead

Supporting the transition from Individual Contributors to Team Leaders in a fast-growing event technology company.

"Without their help, I don't believe we could or would have been able to open up to each other as a team as well as we did. This program allowed us to truly focus on our value and development as leaders. […] I feel I have learned skills I can apply to both my work and personal relationships and development." New Team Lead

Training and coaching a cohort of 8 newly-promoted Team Leads in the U.S. branches of a multinational technology company.
The Challenge

A European-based organization expanding into the U.S. had promoted a group of 8 new Team Leads. Transition support for these rising leaders was desired in order to ensure that they had the skills and attitudes to support their rapidly-growing branch of the organization.

Key areas for growth included:

  • Confidence and awareness of their strengths as leaders.
  • Skills for holding difficult conversations.
  • Communication and collaboration among the Team Leads.
  • Decision-making and prioritisation skills.

What We Did

In collaboration with our colleagues at Olerai Leadership, we shaped a customised 6-month programme with 2 offsite workshops and 1:1 leadership coaching for the Team Leads.

Core aspects of the programme curriculum included:

  • Increasing awareness of their style and impact as leaders.
  • Adapting their leadership roles to the situation.
  • Navigating difficult conversations with intention.
  • Practicing coaching skills with peers and direct reports.
  • Managing stress and enhancing self-care.

 
The Impact

  Internal self-assessments and programme evaluation metrics were collected before, midway and after the programme.

  86% of the Team Leads reported improvements from the programme in these areas:

  • Confidence in their leadership.
  • Ability to hold challenging conversations.
  • Strategising
  • Managing stress.
  • Trust and collaboration with peers.
  • Managing their team resources

  100% of participants strongly agreed that they would recommend the programme to their friends or colleagues.

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